If you’ve been hurt on the job, it’s easy to feel overwhelmed — but you’re not alone. In Queensland, you have clear rights and entitlements under the WorkCover system that are designed to protect you and support your recovery.

Here’s what every injured worker should know.

1. You Have the Right to Access Medical Treatment

You can choose your own doctor, physiotherapist, psychologist or other provider — not just who your employer suggests.

RTW QLD provides medical and allied health care tailored to work injuries.

2. You’re Entitled to Make a WorkCover Claim

If you’ve been injured during work (or because of your work), you have the right to lodge a compensation claim — even if the injury was minor, or if you’re casual or part-time.

Claims can cover lost wages, treatment costs, travel, and rehab.

3. You Have a Right to Be Treated Fairly

Your employer and insurer must:

• Respect your confidentiality

• Not pressure or penalise you for claiming

• Communicate clearly and honestly

If you’re being treated unfairly, you can speak to your union, solicitor, or a provider like RTW QLD who can advocate for you.

4. You’re Protected from Discrimination

It’s illegal for your employer to fire you, demote you, or reduce your hours purely because you were injured or made a claim.

You’re protected under anti-discrimination and workplace laws.

5. You Have the Right to a Safe Return to Work

Your recovery should be managed carefully. You’re not required to return before you’re medically fit, and you’re entitled to have a suitable duties plan developed if you’re only partially fit.

RTW QLD helps build return-to-work plans that protect your health and rights.

6. You Can Dispute a Decision

If your claim is rejected, or your IME outcome is unfavourable, you can request a review or seek legal advice.

RTW QLD can help explain your options and refer you to a trusted advisor if needed.

Need help understanding your rights?

If you’re unsure about where you stand or what to do next, talk to someone who knows the system. RTW QLD supports injured workers across Queensland with trusted advice and experienced care.