:Making A Work CoverClaim

Making a WorkCover claim just got a whole lot simpler.

Making a WorkCover claim just got a whole lot simpler.

Making a WorkCover claim just got a whole lot simpler.

Whether you’re an injured worker or an employer, Return to Work QLD helps you start the WorkCover process quickly, correctly, and with less stress. We remove the confusion and delays, so you can focus on recovery and getting back to work.


Injured Employees can message us online or call us and we will respond to their enquiry within 60 seconds and fast-track them on track to recovery using our streamlined process.

Call us on 1800 RTW Qld

Call us on 1800 RTW Qld

Call us on 1800 RTW Qld

"By far the fastest and easiest way to get through a workCover claim, best of all – it's FREE."

"By far the fastest and easiest way to get through a workCover claim, best of all – it's FREE."

"By far the fastest and easiest way to get through a workCover claim, best of all – it's FREE."

"By far the fastest and easiest way to get through a workCover claim, best of all – it's FREE."

Darren: Mechanical engineer in Townville Qld

Darren: Mechanical engineer in Townville Qld

Darren: Mechanical engineer in Townville Qld

Darren: Mechanical engineer in Townville Qld

98%

98%

98%

98%

of patients receive
a Work Capacity Certificate the same day

of patients receive
a Work Capacity Certificate the same day

of patients receive
a Work Capacity Certificate the same day

80%

80%

80%

80%

Reduction in LTIs across our existing Qld customer base

Reduction in LTIs across our existing Qld customer base

Reduction in LTIs across our existing Qld customer base

Injured at work? Here’s what to do.

Injured at work? Here’s what to do.

Injured at work? Here’s what to do.

Injured at work? Here’s what to do.

After your initial call to Return To Work Qld, you're all set…

Call Us On 1800 RTW Qld

Call Us On 1800 RTW Qld

Call Us On 1800 RTW Qld

We’ll answer in 60 seconds, assess your injury and help you right away.

Get your certificate

Get your certificate

Get your certificate

We issue a Work Capacity Certificate on the spot, so you can start your WorkCover claim immediately.

We notify your employer

We notify your employer

We notify your employer

If you haven’t already, we’ll let them know about your injury with your consent and provide them with the information they need to lodge the claim.

We coordinate your care

We coordinate your care

We coordinate your care

From specialist referrals to follow-up appointments, we manage your recovery and ensure all clinical documents required for your claim are shared with your employer.

Note: WorkCover QLD may follow up with you directly to confirm claim details and time off work. We’ll help you understand what’s needed.

No.1 for WorkCover claims

No.1 for WorkCover claims

No.1 for WorkCover claims

No.1 for WorkCover claims

Support that protects your people, LTIs and your premiums.

When an employee is injured and contacts RTW QLD, we’ll notify you promptly and provide all the information needed to begin the WorkCover claim process.


We’ll issue the initial certificate, coordinate treatment with medical professionals, and supply the necessary documentation to support the claim. You remain in control of your WorkCover account – we simply make the process faster, clearer, and more compliant.

The RTW Qld difference

The RTW Qld difference

The RTW Qld difference

The RTW Qld difference

Why choose to partner with us? Well, for starters you get early and well-managed claims help reduce unnecessary time off and minimise LTI-related costs.

Confirmation of injury and capacity status

Confirmation of injury and capacity status

Work Capacity Certificate

Required medical documents to support your claim

Required medical documents to support your claim

Required medical documents to support your claim

A woman is working on a laptop
A woman is working on a laptop
A woman is working on a laptop

Questions?

Questions?

If you’re unsure how to start a claim, or if it even qualifies, simply get in touch, we’ll talk you through it.

If you’re unsure how to start a claim, or if it even qualifies, simply get in touch, we’ll talk you through it.

If you’re unsure how to start a claim, or if it even qualifies, simply get in touch, we’ll talk you through it.

Injured at work?
Get sorted – Stat.

Questions?

If you’re unsure how to start a claim, or if it even qualifies, simply get in touch, we’ll talk you through it.

Call 1800 RTW QLD

Call 1800 RTW QLD

Contact Us Via Email

Contact Us Via Email

Copyright © 2025 Return To Work Queensland. All Rights Reserved. Site by Mariachi

Copyright © 2025 Return To Work Queensland. All Rights Reserved. Site by Mariachi

Copyright © 2025 Return To Work Queensland. All Rights Reserved.

Site by Mariachi