Making A WorkCover Claim
Whether you’re an injured worker or an employer, Return to Work QLD makes the medical side of a Queensland workers’ compensation claim faster and clearer. We assess your injury and issue the medical certificate and documentation you need, then you or your employer lodge the claim directly with WorkCover Queensland. We remove the confusion and delays on the clinical side, so you can focus on recovery and getting back to work.
Injured Employees can message us online or call us and we will respond to their enquiry within 60 seconds and fast-track them on track to recovery using our streamlined process.
Injured at work? Here’s what to do.
After your initial call to Return To Work Qld, you're all set…
We’ll answer in 60 seconds, assess your injury and help you right away.
We issue a Work Capacity Certificate on the spot, so you can start your Queensland workers’ compensation claim immediately.
If you haven’t already, we’ll let them know about your injury with your consent and provide them with the information they need to lodge the claim.
From specialist referrals to follow-up appointments, we manage your recovery and ensure all clinical documents required for your claim are shared with your employer.
Note: WorkCover QLD may follow up with you directly to confirm claim details and time off work. We’ll help you understand what’s needed.
No.1 for Queensland workers' compensation claims
Support that protects your people, LTIs and your premiums.
When an employee is injured and contacts RTW QLD, we’ll notify you promptly and provide all the information needed to begin the Queensland workers’ compensation claim process.
We’ll issue the initial certificate, coordinate treatment with medical professionals, and supply the necessary documentation to support the claim. You remain in control of your WorkCover policy and premium – we simply make the process faster, clearer, and more compliant.
The RTW Qld difference
Why choose to partner with us? Well, for starters you get early and well-managed claims help reduce unnecessary time off and minimise LTI-related costs.
Work Capacity Certificate
